Frequently Asked Questions
Quick answers for pet owners shopping food, litter and supplies online in Bangladesh. Still stuck? Message us — we reply during shop hours.
Ordering
Add products to your cart, choose your district, and pay with cash on delivery or the options shown at checkout. You will get an order confirmation by email or SMS.
Products
We sell pet food and supplies only — not live animals, aquariums, or veterinary services. For health products (dewormers, flea/tick), follow the label and ask a vet if unsure.
FAQs
Is aristocatbd a pet shop in Bangladesh?
Yes. aristocatbd is an online pet food and supplies shop based at H: 7, R: 2, B: C, Mirpur 10, Dhaka, 1216, with delivery across Bangladesh.
What are your delivery charges?
৳80 in Dhaka district, ৳150 for every other district, free at ৳3,000+ merchandise.
Can I pay cash on delivery?
Yes. Cash on delivery is available nationwide, and you can also prepay by card or mobile banking (bKash, Nagad and similar).
Do you sell live animals or offer vet services?
No. We sell food, litter, toys, beds, carriers, grooming and health supplies only.
How do I return something?
See our return policy. Contact us within 7 days if an item arrives damaged or incorrect.
Where can I see cat food prices?
Open our cat food price list for current ৳ prices, or shop food & treats.
Where can I see cat litter prices?
Open our cat litter price list for current ৳ prices, or shop litter & tidy.